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Version: 1.0.0

Ejento AI User Access Levels

1. User Types​

Ejento AI supports three types of users: Global Admin, Application Admin, and User. Each with a set of responsibilities and levels of control in the system in aspects like User Management, Team Management, Admin Panel Access, Content Viewing, Privileges and Testing.

Global Admin​

Global Admin has the highest level of access and control in the system.

User Management: Can assign roles to others, including making them Application Admins, Global Admins, or Users.

Team Management: Can create teams and has access to all teams, projects, and assistants (acts as the Team Owner for all teams).

Admin Panel Access: Full access to the admin panel, including analytics, user settings, chat logs, and aliases.

Content Viewing: Can view the Supporting Content and Thought Process for each chat response.

Privileges: Possesses all privileges of an Application Admin and a User.

Testing: Can perform evaluation regression testing on assistants.

Application Admin​

An Application Admin manages applications and teams with elevated privileges.

User Management: Can assign roles to others, making them Application Admins or Users.

Team Management: Can create teams and manage users within teams (acts as the Team Owner for their created teams).

Admin Panel Access: Access to the admin panel, limited to analytics, user settings, and aliases.

Privileges: Possesses all privileges of a User.

User​

A User can explore and utilize various functionalities and features within the system.

Project Creation: Can create projects.

assistant Management: Can create assistants, index data, and engage in chat.

Default Role: Assigned by default in case of SSO login.

2. Assistant Level Permissions​

There are two levels of permissions for Ejento AI assistants: assistant Owner and assistant Editor, with different levels of control over the assistant.

Assistant Owner​

assistant Owners (Creators) have complete control over their assistants. They can delete, edit, chat, and access the knowledge base of the assistant.

Assistant Editor​

An assistant Editor can edit, chat, and access the knowledge base of the assistant.

3. Team Level Permissions​

There are two levels of permissions for Ejento AI Teams: Teams Owner and Teams Editor, with different levels of control at which all the assistants can be accessed

Team Owner​

A Team Owner has all the privileges of an assistant Owner for all assistants within the team.

Team Viewer​

Team Viewer is the default access level for users added to a team. They can view and chat with all assistants within the team.

4. assistant Accessibility Levels​

The assistant accessibility level decides how assistants appear to different Users.

Only Me​

An assistant with "Only Me" accessibility is visible only to the assistant Owner (and Global Admin)

Only Team​

An assistant with "Only Team" accessibility is visible to all users within the team.

Public​

A Public assistant is accessible to every user inside and outside of the organization and team.

A public assistant can be shared on two levels:

  • View Only: Any user can chat with the assistant using this sharing link.

  • Edit Only: Any user can chat, edit, and access the knowledge base of the assistant with this sharing link.

A public assistant can also be embedded on a different site by copying and pasting the script in your website’s code.

A public assistant can also be interacted with via a sleek chat experience in a widget and shared with others.